Refunds Policy

Refunds will be issued only if the following applies:

  • Your shipment has not taken place and has not been booked to take place.
  • If you have made a payment and you no longer require the service. *
  • If a system error occurred online whilst sending your payment.
  • If you made a duplicate payment in error (please not in this instance a nominal fee may be applied due to charges incurred through the bank for processing the payment)

* Refunds shall only be issued if notice of a min of 72 hours is given prior to goods being collected or containers being placed for loading. A charge will be applied should you not cancel within this timeframe which may be part of the payment made or the full amount of the shipment.

Elite Shipping Limited
First Floor Office 1
1 Stand Road
S41 8SW

Tel. +44 (0) 1246 451231
Fax. +44 (0) 1246 451870

Company Registration Number: 1904862